At Teddyssmith, we understand that the perfect lighting fixture deserves an equally thoughtful delivery experience. Just as we meticulously curate our collection of contemporary designs, we’ve crafted shipping options that balance speed, reliability, and value—bringing global illumination to your doorstep with minimal fuss.
Global Delivery Simplified: We ship worldwide (excluding select Asian and remote regions) through trusted carriers, ensuring your design-forward lighting arrives safely—whether you’re a homeowner in Chicago, an interior designer in London, or a boutique hotelier in Sydney.
Your Shipping Options
• Handled by DHL or FedEx
• Flat rate of $12.95 USD
• Recommended for time-sensitive projects
• Includes package tracking and signature confirmation
• Handled by EMS
• Automatically applied to orders over $50
• Eco-friendly consolidated shipping
• Perfect for non-urgent lighting refreshes
What to Expect
Our process mirrors the precision we apply to lighting design:
- Order Processing (1-2 business days): Our warehouse team carefully inspects and packages each fixture with protective materials to prevent transit damage.
- Shipping Notification: You’ll receive tracking details the moment your lighting begins its journey.
- Customs-Friendly Documentation: We handle all necessary paperwork for international shipments.
- Delivery: Carriers will attempt contact for signature confirmation to ensure secure receipt.
Design-Centric Packaging
True to our design philosophy, we’ve reimagined utilitarian shipping materials:
- Reinforced boxes with our minimalist black-and-white branding
- Biodegradable cushioning for fragile glass and metal components
- Instruction cards featuring installation tips and design inspiration
Hassle-Free Returns: Not completely illuminated by your purchase? We offer 15-day returns from delivery date. Simply contact our design support team at [email protected] to initiate the process.
Why Designers Trust Our Delivery
Interior professionals consistently choose Teddyssmith for projects because we:
- Coordinate bulk shipments to commercial addresses
- Provide advance shipping notifications for client installations
- Maintain transparent communication throughout transit
“The unboxing experience feels as considered as the lighting design itself—my clients always remark on how everything arrives in perfect condition.” — L. Henderson, Interior Designer (San Francisco)
Ready to illuminate your space? Explore our collection knowing your lighting will arrive with the same attention to detail we apply to every design.
Teddyssmith Lighting Co.
229 Fannie Street, Wilmington, US 01887
Questions? [email protected]